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Remote Assistance

In some circumstances when we can’t solve problems via a support call, you can avoid costly call-outs by allowing us to connect to your system remotely. If you are speaking to one of our support team, we may ask you to follow this link.

 

Note: Downloading and running this software will automatically share your desktop with Integrated Applications' support staff.

This software is compatible with Windows, Linux and Mac. On Windows, you'll probably need to confirm that the software is allowed to modify the firewall configuration when prompted by Windows.